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Senior Transformation Consultant Ref. No: 7144


Kraków, małopolskie


Terms of employment:
Permanent job contract

For our Client – global  business process outsourcing leader, we are looking for special agents who want to become part of a transformation department. It helps businesses and organisations to identify, build and carry through transformation programs that will improve the company growth.

What do you need to have?

  • Previous experience in transformation/transition/process improvement/mapping projects in SSC/BPO sector
  • Hands – on  experience with process design and documentation
  • RtR background or previous experience as a Subject Matter Expert in this area
  • Experience in project management will be an asset
  • Fluent English
  • Excellent organizational and time management skills
  • Ability to take initiative and act independently
  • Ability to travel (international and domestic)

What will be your role?

You will be a team-member of projects connected with implementation of solutions in R2R process and/or starting up new SSC, accountancy models reorganizations and ERP systems implementations.

You will be responsible for:

  • Analysing process and identifying opportunities for continuous process improvement
  • Participating in transformation/transition activities and cooperation with project management team on projects related and implemented for countries supported
  • Ensuring documentation for processes impacted by the project is up to date
  • Planning and tracking projects including timelines, costs and resource requirements
  • Supporting implementation of new tools, systems
  • Cooperating with different business stakeholders

What do we offer?


Challenging and stimulating work in a professional and multinational environment


Wide range of trainings (foreign language, MBA studies etc.)


Benefit package (medical care for whole family, life insurance and a cafeteria plan)


Possibility to work from home


Great atmosphere (integration and sports events)

Contact us
Pursuant to Art. 24.1 of the Polish Act on Personal Data Protection of August 29th 1997 (Dz.U. of 2002, No. 101, item 926 as amended), we inform that your personal data will be administrated by: AG TEST HR Spółka z ograniczoną odpowiedzialnością Spółka komandytowa (ul. Zwierzyniecka 30, 31-105 Kraków). Your personal data will be processed in order to answear your questions and possibly to present a business proposal, and will not be available for other entities without your prior consent. You are free to access and edit your personal data. Providing your personal data is voluntary.