Infrastructure Automation IT Manager Ref. No: 6635

The Lufthansa Group is an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. It is divided into five business segments, which cover the areas of passenger transportation, airfreight and airline services: Passenger Airline Group, Logistics, MRO, Catering and IT Services. All of the business segments occupy a leading position in their sectors and in some cases are the global market leaders.

Lufthansa Global Business Services (LGBS) operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for entire Lufthansa Group.

Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.

Region: Kraków, małopolskie

Requirements:

• Experience in infrastructure management 
• Knowledge of Robotic Process Automation and/or Artificial Intelligence area
• License management experience
• Deployment processes and provider management experience
• Competencies in Cloud solutions
• Knowledge of Windows/Unix server
• Very good command of English
• Excellent communication skills
• Proactive attitude and drive for innovations
• Availability for business trips

Responsibilities:

The infrastructure for Robotics Process Automation Center of Excellence was setup by the initial project, and has to be maintained in Routine operation. This comprises the RPA servers, Databases, VDI-Pools and Orchestrator installation which have to be managed and operated by a professional IT-Service management. Moreover license management for Robotics and chatbot solutions shall be handled by this position. Additionally infrastructure solution design for chatbots and AI applications need to be designed on Cloud platforms together with the development team.

• Design and maintain infrastructure for RPA and other Automation Tools and adapt for changing environment
• Manage provider and align with Business and provider on SLAs and Disaster recovery plans
• Manage and purchase licenses for RPA technology and other Automation Tools (e.g. MS Studio, GUIXT etc.) due to changing demand
• Manage Automation IT installation and plan and perform Release plans for RPA
• IT-Service management for Automation platforms
• Deployment of Robots to production

We offer:

• Key role in the company transformation and introduction of new processes
• Unique opportunity to participate in interesting international projects
• Challenging and rewarding job within a dynamically growing and prospective multinational organization
• Attractive benefits and bonus package
• Opportunities for further professional development