Przepraszamy, ta oferta pracy jest już nieaktualna !

Administrative & Customer Specialist with Italian Ref. No: 6827

Who is our Client?

The most dynamically developing BPO in Poland, awarded by Outsourcing Stars and CEE Awards.

It’s  the global business process provider operating in Europe, India and South Africa.

Its goal is simple: to help its wide range of public and private sector clients improve service to their customers.

Our Client has opened two business centres  in Poland: in Kraków and Łódź hiring almost 900 employees.

Region: Kraków, małopolskie


What do you need to have?

  • Fluent knowledge of Italian
  • Good command of English (min. B1)
  • Experience in a customer service area will be an asset
  • Customer orientation with can-do approach
  • Open and positive attitude :) 
  • High ethical standards and orientation to detail 
  • Independent and systematic approach to work
  • Flexibility in working hours as well as capability to multi-task 


What will you be responsible for?

  • Providing daily support for the company’s clients (insurance companies, policy holders, brokers, agents, distributors)
  • Ensuring all Service Level Agreements are met effectively and within standard times
  • Dealing with standard administration requests, preparing preparation of a suite of standard letters
  • Maintaining database by entering/searching/changing  information, documentation processes in the internal company’s systems
  • Assiting in achieving the overall objectives of the department


What do we offer?

fitness_center

Multisport Plus or Classic and MultiKafeteria benefit systems

local_dining

Free Fruit Mondays

grade

Integration events: basketball/volleyball team, skitouring, family picnics

school

Access to free in-house English classes

accessibility

Great work atmosphere in a multicultural team

  • Rewarding job within a prospective multinational organization
  • Opportunities for further professional development (e.g. possibility to become one of the internal trainers)
  • True work-life balance (8-hour workday with a 30-minute lunch break included)
  • LuxMed medical healthcare
  • Work place in the city centre at Lubicz 23 – about 2,500 paces from the main square