Helpdesk Administrator with Romanian Ref. No: 6956

Kingfisher plc is a home improvement company operating nearly 1,200 stores in 10 countries in Europe. We employ 77,000 people and nearly six million customers shop in our stores and online every week.

 

We are currently looking for candidates who speak Romanian fluently and who are willing to develop their professional career in the area of finance.

Region: Kraków, małopolskie

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Responsibilities:

 

Your role will be supporting Accounting Team in daily contact with our Romanian clients and customers via phone and email.

It is great opportunity to develop Your professional career in finance area. As a part of our company you will gain a technical understanding of our business and interact with our clients on a daily basis. 

 

• Direct daily contact with third parties via phone call and Service Now ticketing tool
• Transferring the accounting issues to responsible GBS stream for resolution
• Working closely with internal GBS teams to resolve suppliers’ queries on time 
• Ensuring queries are resolved on time
• Following up with accounting team and with the business to ensure complete resolution of vendor issues
• Performing other assigned tasks and duties necessary to support suppliers and GBS teams in their cooperation
• Reposts preparation and ad-hoc tasks assigned by Team Manager

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Requirements:

• At least 6 months of professional experience in customer service (nice to have)
• Very good knowledge of Romanian (min. B2/C1)
• Communicative knowledge of English (min. B1/B2)
• Interest in accounting and finance area
• Good communication and teamwork skills
• Good analytical skills
• Good at problem solving and results driven
• Experience in AP processes would be an asset
• Knowledge of MS Excel and SAP would be an asset
• Knowledge of Service Now tool would be an asset

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We offer you:

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