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Quality Assurance Specialist Ref. No: 6997

room

Region:
Kraków, małopolskie

assignment

Terms of employment:
Permanent contract

access_time

Working hours:
Flexible


The Lufthansa Group is an aviation group with global operations and a total of more than 400 subsidiaries and associated companies. Lufthansa Global Business Services (LGBS) operates as an international organization with a worldwide  delivery structure providing business services in the areas of Finance, Accounting, HR, Management Reporting, Procurement and IT for entire Lufthansa Group.

Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides providing and steering the respective services the goal is to also harmonize, standardize and continuously improve the efficiency and efficacy of processes. LGBS is a global company with locations in Frankfurt, Hamburg, Cologne, Cracow, Manila and Mexico City.

A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of our success.


Requirements:

  • Master/Bachelor degree or at least accomplished 3rd year of studies in: mathematics or Statistics or econometrics or Economics or Auditors
  • Experience in Lean/Six sigma tools & techniques will be an asset
  • Knowledge & practice in Root Cause Analysis
  • Knowledge & practice in internal auditing will be an asset
  • Experience in leading workshops and conducting trainings will be an asset
  • Good command of English (written and spoken)
  • Profficiency in MS Office
  • Strong interpersonal and communication skills
  • Strong analytical and problem solving skills
  • Proactive and able to use initiative
  • Ability to demonstrate innovation and creativity
  • Independent and systematic approach to work
  • Good time management skills
  • Flexible approach to work
  • Openness for new challenges


Responsibilities:

Quality Assurance Specialist is responsible for supporting operations in day to day activities, capturing errors & defining countermeasures. She/he will help to establish standards of quality including reliability, usability and performance. Quality Assurance Specialist identifies errors in various processes, provide root cause analysis, support corrective action and design prevention. She/he captures the knowledge, identifies opportunities and ensures proper solutions to achieve customer requirements. Quality Assurance Specialist supports Audit & Compliance by collecting and providing required data, reports & risk assessment.

 

  • Control of operation monitoring processes
  • Auditing of control efficiency
  • Analyzes current processes in order to identify the improvement opportunities, improve efficiency, quality and reduce risks
  • Facilitating improvement and problem solving workshops utilizing Lean Six Sigma tools
  • Gathers process specific data relevant to the benchmarking of the process performance
  • Successfully interacts with various internal departments
  • Actively seeks for new projects opportunities
  • Continuous improvement of control processes
  • Compliance management (internal auditing)
  • Liaise with operations and compliance departments
  • Supporting change in IKS and SOP procedures
  • Supporting operations in achieving customer requirements
  • Recording and analyzing process data for improvements
  • Document management including SOPs and specifications
  • Report writing


We offer:

  • Work in a renowned company and international environment
  • Great atmosphere in a positive team
  • Trainings and possibility of professional development
  • Development of language competences (partial funding of language courses)
  • Unique package of benefits (e.g. medical services, Multibenefit card, cafeteria package)
  • Possibility to fulfil a dream about far journeys with attractive discounts for air tickets
  • Possibility to adjust the time of work to your private needs – work begins between 7:00 am and 10:00 am


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Skontaktuj się z nami
Informujemy, że administratorem Państwa danych osobowych jest AG TEST HR Spółka z ograniczoną odpowiedzialnością spółka komandytowa z siedzibą w Krakowie przy ul. Zwierzynieckiej 30. Państwa dane osobowe będą przetwarzane w celu przetworzenia zgłoszenia, udzielenia odpowiedzi oraz realizacji działań wynikających z przesłanego zapytania. Dane te nie będą udostępniane podmiotom innym, niż upoważnionym na podstawie przepisów prawa. Podstawą przetwarzania danych jest udzielona przez Państwa zgoda. Dane osobowe będą przechowywane do czasu realizacji działań wynikających z przesłanego zapytania. Posiadają Państwo prawo do:
  • • żądania dostępu do swoich danych osobowych, ich sprostowania, usunięcia oraz ograniczenia przetwarzania a także prawo do przenoszenia swoich danych osobowych;
  • • wycofania udzielonej zgody w dowolnym momencie. Wycofanie zgody, nie wpływa na zgodność z prawem przetwarzania, którego dokonano na podstawie zgody przed jej wycofaniem.
  • • Wniesienia skargi do organu nadzorczego (GIODO/PUODO)
Podanie danych osobowych jest dobrowolne, jednakże niezbędne do przesłania zapytania.

Dane kontaktowe administratora danych:
AG TEST HR Spółka z ograniczoną odpowiedzialnością spółka komandytowa: Ul. Zwierzyniecka 30, 31-105, Kraków
Dane-osobowe@testhr.pl

Dane kontaktowe inspektora ochrony danych:
iod@testhr.pl
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