Senior Cash Collector with German Ref. No: 7040

Lufthansa Group Business Services (LGBS) acts as a high-performance center, supplying all part of the Group (400 subsidiaries and associated companies ) with new power. We make processes simpler, learner, quicker and, as a result, more efficient and successful in the long term.

Our core field is business administration (in the areas of Finance, Accounting, HR, Management Reporting, Procurement and IT), however we do not do it as usual.
We make process dynamic. We operate with data and information that we filter and analysis. We identify potential, merger and optimize them and thus create substantial added value -  for our business partners – for entire Lufthansa Group. 

Together we can make a great difference.

What do you need to have?

• Min. 3 years of experience in a role relevant to Accounts Receivable/Cash Collection/Order to Cash
• Expert knowledge of all processes in the respective field
• Good German and English skills (min. B2)
• Working experience with ERP and accounting systems (SAP)
• Charted Accountant qualifications will be a strong plus
• Diligent, independent and systematic approach to work
• Strong interpersonal and communication skills
• Assertiveness and persuasiveness
• Ability to be able make decision under time pressure
• Flexibility and adaptability
• Target orientation and ability to prioritize 

Your area of responsibilities will include:

• Professional and pro-active day to day contact with customers (via phone and email) in order to ensure timely payments
• Identifying of non-payment reasons
• Performing analysis, conducting investigations and reconciling of accounts as necessary
• Open items monitoring and classification
• Internal communication between departments to ensure the correctness of invoices and customer satisfaction
• Preparing documentation of collection efforts and cooperating with Sales, Legal and 3rd party Collection Agencies
• Performing the internal audits tasks according to internal control system
• Providing high quality various reporting both standard and non-standard
• Identifying, recommending and assisting in implementation of best practices
• Cooperating with Process Managers and Process Architects in order to ensure process optimization and standardization
• Coaching team members and assuring process team training requirements are fulfilled
• Supporting the Team leader in teamwork co-ordination (replacing him/her in case of absence)

What do we offer?