OTC Administrator with Dutch Ref. No: 7251

For our client, Shared Service Center with a stable position on a Cracow’s market, we are looking for a Dutch speaker - both junior and experienced profiles will be considered.

Region: Kraków, małopolskie

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Requirements:

• Very good command of Dutch
• Good command of English
• Experience related to Order to Cash/Customer Service area will be an asset
• Motivation to broaden knowledge in Finance field
• Communication and problem solving skills
• Very good Excel skills

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Responsibilities:

• Securing on-time customer payments and providing them with requested documents
• Facilitating the identification and resolution of any customer disputes
• Handling incoming and outgoing calls
• Daily contact with Sales department
• Identifying orders and taking appropriate actions to resolve them
• Managing the credit limit in accordance with credit policy
• Allocating and clarifying payments
• Managing the pre-due, dunning and overdue processes
• Running complex reports in your area of expertise

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We offer:

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