Procurement Process Manager Ref. No: 7261

Lufthansa Global Business Services is a 100 per cent Lufthansa subsidiary. We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT, which we provide or manage ourselves. It’s our goal to harmonize and standardize processes and to continuously make them more efficient and effective. We see ourselves as pioneers in digitization, as well as in the use and distribution of the latest technologies, for example in business process automation.

As an internationally operating company, LGBS is represented at locations in Frankfurt, Hamburg, Krakow, Manila and Mexico City and manages BPO providers in Germany and abroad. With the global network of foreign representatives of the Lufthansa Group's field organization, we are also locally anchored and active worldwide.

Requirements:

• Extensive process and project management skills (experience in driving agile projects will be an asset)
• Professional experience in the SSC/BPO industry in the area of Procurement/PTP
• Experience in eProcurement, e.g. via b2b marketplaces and one creditor model will be an asset
• Knowledge of process improvement and standardization methodology and tools such as Lean management, Kaizen, Six Sigma
• Familiarity with innovation management and KPI-Methods
• Practical knowledge of Procurement IT tools & applications (e.g. SAP SRM, SAP MM, buy.order)
• MS-Office (especially Excel, PowerPoint and Access)
• Very good English
• Good German (min. B2)
• Analytical and conceptual mindset
• Strong interpersonal, communication and co-operation skills
• Highly independent and systematic approach to work
• Customer orientation
• Readiness to travel

Responsibilities:

• Managing projects in the fields of process designing, process  improvement and process migrations from decentralized company group departments to shared service function Procurement
• Defining and designing of cross-corporate requirements for steering, measuring and optimizing of end to end processes
• Definition and improvement of business and service processes
• Process steering and documentation, process and compliance audit as well as benchmarking
• Redesigning, harmonizing, automatizing and development of cross-company processes with the aim to increase the efficiency and standardization
• Create analysis concepts and optimize processes and system functions; Develop measures
• Formulation of the requirements comings from process changes which set the demand for IT management as well as being responsibility for the joint development of concepts
• Training and participation in events, enable functional change management processes and support of department management

We offer: