HR Team Leader (Tools and Analytics) Ref. No: 7275

Our Client, a big American corporation is one of the world's leading direct sales companies. It operates in more than 50 countries around the world offering a variety of products: health, beauty and home care.

Cracow's Business Service Center provides services in the fields of Finance, Customer Service, Marketing, IT and HR. 

 

Currently, we are looking for Candidates interested in position of HR Tools and Analytics Team Leader

Region: Kraków, małopolskie

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Requirements:

• Knowledge and working experience in HRIS tools and People Analytics are required
• Experience with SuccessFactors, Workday, SAP HR, Visier, Tableau, ServiceNow and application support delivery from SSC/GBS is an additional benefit
• Experience with Data Mining, Predictive Analytics, Digital Employee Experience, SaaS products, and services is an additional benefit
• Staying current on industry standards/trends in the area of HR Tools, People Analytics, Digital Employee Experience and proactively coming with proposals
• Requires a complete understanding of broad application techniques and system dependencies
• Have strong customer focus
• High level of attention to detail and accuracy
• Excellent organization & time management skills. Should exercise good judgment in prioritizing deliverables for oneself and team
• Ability to make sound business decisions and exercise good judgment skills with an understanding of when to escalate issues
• Ability to solve problems and challenge status-quo
• Advanced Analytical skills
• Advanced Business English

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Responsibilities:

• Supervises a team of HR Tools and Analytics Specialists
• Responsible for end-to-end HR Tools and Analytics process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders: IT, Finance, HRBP, Center of Excellence (CoE)
• Collaborates with Digital Employee Experience Manager to help define, create and implement a consistent employee experience across geographies and practices through the usage of HR Tools
• Collaborates with Human Capital Insights Manager to help define, create and implement People Analytics experience for dedicated stakeholders across geographies and practices through the usage of HR Analytics
• Designs and implements operational support experience in the area of HR Tools and Analytics
• Manages the support and audit of global systems for data accuracy and consistency
• Analyzes HR Tools and their operating processes and procedures, to identify inefficiencies and assess opportunities for improvement
• Responsible for operating documentation and Knowledge Management for HR Tools and Analytics support. Ensures all related processes and knowledge content is consistent, current and complete, based on internal/external policies
• Handles complex issues escalations from stakeholders/vendors
• Prepares and maintains status reports, as well as dashboards
• Monitors service delivery, SLAs, KPIs, and acts accordingly
• Proactively seeks for process improvements and process re-design opportunities

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We offer:

• Attractive office location near Krakow City Center (High5ive)
• International team environment
• Benefits: Private medical care, MyBenefit, Life insurance
• Product discount
• Fruit Delivery
• Employee training (induction training,  language training, professional certification)
• Numerous company events and office initiatives (family picnics, Christmas parties, Carnival balls, International and Product days, charities,)
• Relocation package for candidates outside Poland

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