Employee satisfaction survey is a great tool designed to understand employees’ attitudes and opinions about various aspects of company’s operations. Attitude and opinion surveys are used cyclically, by monitoring employees’ needs on an on-going basis, and as a one-time event – to collect information needed to plan major changes or to survey employees’ attitudes following implementation of changes.

When do I need employee satisfaction survey?

  • If there is a need of supporting organisation’s continuous development processes. Employee satisfaction surveys are usually conducted once a year or every two years. The information thus obtained is a great basis for making decisions on changes in management systems. Employee satisfaction survey allows executives, managers and HR department employees to identify problems and respond to them adequately.
  • Employee satisfaction survey is also used to understand the needs and expectations of employees before introducing some significant changes such as reorganisations, changes to financial and non-financial incentive schemes. 
  • Following implemented changes and reorganization. The company has the opportunity to gain information on the extent to which new procedures and systems are accepted by the employees.

Understanding employee satisfaction, attitudes and opinions is an invaluable source of information for the employer. Employee satisfaction survey helps to determine areas requiring development, reasons underlying conflicts, problems and reasons behind key employees’ leaving the company.

What are the benefits of employee satisfaction survey?

Informational support for management boards, managers and HR departments in decision making process related to varied aspects of management by providing feedback from employees.
Early warning for the organisation which allows the company to prevent negative processes by systematic monitoring employees’ attitudes.
  • Streamlined inter-company communication ensuring better flow of information within and between teams. 
Increase in employee engagement and more efficient performance.
Strengthening the company’s image as an employer who cares about its employees’ needs and wants to know their employees’ needs. 
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