COMMUNICATION AUDIT

Communication audit is a comprehensive analysis of the effectiveness of internal communication within the company or its part. To a large extent communication audit is based on a diagnostic technique. First of all, it helps to determine actual communication problems, but also to suggest optimum solutions. During the audit, we focus on hard data and measurable phenomena. 

When do I need a communication audit? 

  • To implement deliberate internal communication policy or if changes need to be introduced to a current model of communication. The analysis of basic state of affairs will allow us to select appropriate course of action.
  • During restructuring or following a merger. 
  • If internal problems connected to communication occur. Very often the opinion of external observers about the on-going communication processes allows the company to discern problems otherwise unnoticeable for people inside the company. 
  • If the company has lately introduced new communication solutions – to determine their efficiency. 


Communication within the organisation is a significant element of management, which may increase efficiency and effectiveness. By ensuring successful internal communication, the company makes employees identify with the organisation to a greater extent and feel more responsible for the company’s results.


What are the benefits of communication audit?

Educating employees and management staff on communication.
Verification of employees’ communication needs.
Indicating areas in need of improvement.  
Enhanced communication entailing more efficient work and employees’ satisfaction following the implementation of suggested improvements,.
Optimisation of communication procedures and tools, thanks to state-of-the-art knowledge and best solutions provided by our consultants.
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